Clinical Trial: Informing Low-acuity Emergency Department Patients of Non-emergent Resources
Study Status: COMPLETED
Recruit Status: COMPLETED
Condition: Emergency Service, Hospital
Study Type: INTERVENTIONAL
Official Title: Informing Low-acuity Emergency Department Patients of Non-emergent Healthcare Resources Following Discharge to Decrease Emergency Department Utilization
Brief Summary:
The goal of this campaign is to reduce unnecessary visits to a Geisinger emergency department (ED)/encourage patients with high acuity visits to follow up with an appropriate Geisinger provider.In this campaign, patients will be assigned to receive or not receive outreach following ED discharge that is aligned with the goal.Outreach will occur via a text message, as well as information added to the patient's after visit summary, and will includecalls to action to see their Geisinger CMSL PCP either in…
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